Shipping policy

Shipping Policy

Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.

Domestic Shipping (United States) Standard shipping typically takes 7–15 business days after processing. You will receive a tracking number via email once your order has shipped.

International Shipping We ship to over 230 countries worldwide. International delivery typically takes 14–30 business days depending on your location and local customs processing. Delivery times may vary during peak seasons.

Customs, Duties & Taxes Crown & Wags is not responsible for any customs fees, import duties, or taxes applied by your country. These charges are the buyer's responsibility and are not included in your order total.

Tracking Once your order ships, you'll receive an email with your tracking information. Please allow 3–5 business days for tracking to update after you receive your shipping confirmation.

Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, please contact us at [your email] and we'll investigate with the carrier right away.